UPS = Bad Business

The people who work at UPS don’t understand customer service. Let me tell you why… So I had a package that was being sent to me from a retailer. I gave the retailer my complete address. The retailer sent the package...
by Communicado Magazine
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Arby’s Had the Meats…

Why can’t chicken restaurants just sell chicken? To that end, Arby’s is now making burgers. But not just any burger… a wagyu burger.  Before I get into what wagyu is, I want to talk about Arby’s… and Burger Kingâ...
by Communicado Magazine
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Five Guys or Shake Shack?

I do love a good burger. But, as Americans, I think that’s a requirement. I recently wrote a post about a gourmet burger I had at an upscale restaurant in lower Manhattan. It was a $25 burger… Don’t get me wrong, it was g...
by Communicado Magazine
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Softsoap Coconut Scrub bar soap

I’m always interested in finding new and better consumer products and I recently found out that there is an organization called Product of the Year who solicits votes from consumers and names winners based on quality and prod...
by Communicado Magazine
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Where is the Nearest Pay Phone?

Stop for a minute – When was the last time you saw a pay phone on the street? At a gas station? In a Hotel? You haven’t because they don’t exist anymore… Dammit if I wasn’t driving down the street one day and ...
by Communicado Magazine
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Financial Crisis

S&P Who? S&P What?

A few years ago, I wrote an account of my experience with an investment firm. At the beginning of August, I had the great pleasure to speak to the debate over the economy and in that post, I referenced the role investment firms...
by Communicado Magazine
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